AI Concierge
A 24/7 WhatsApp concierge with two modes — restaurant and hotel — that answers guests instantly and routes reviews intelligently.
"Hi! Can I get late checkout?"
Sure — 1 PM checkout confirmed, ₹500 applies.
The guest journey, start to finish.
Your front desk, running itself.
Restaurant mode
Menu Q&A, recommendations, reservations and review collection, answered instantly.
Hotel mode
Wi-Fi, checkout time, housekeeping, room service, local information and hotel FAQs, on demand.
Automatic welcome messages
Every guest is greeted the moment they check in — no staff involved.
Smart review routing
Happy guests are routed to Google Reviews; unhappy feedback goes to a private recovery flow first.
Post-visit remarketing
Stay in touch with guests after checkout without a single manual message.
The connective layer
AI Concierge carries guest context across Digital Menu, Ordering, Room Service and Voice.
Sold independently or bundled into a Solution configured around your business.
Common questions.
How does the WhatsApp AI work?
It greets each guest by name over WhatsApp, answers common questions instantly, and routes happy guests to Google reviews while sending complaints to a private form for your team.
Do guests need to download an app?
No. Everything works through WhatsApp and QR codes opened in a browser.
Does it work for both restaurants and hotels?
Yes — restaurant mode and hotel mode are both included; the concierge adapts to your property type.