Swaagat
WhatsApp AI concierge and QR room service — the complete hotel guest experience.
"Hi! Can I get late checkout?"
Sure — 1 PM checkout confirmed, ₹500 applies. Anything else?
Your front desk, running itself.
WhatsApp AI concierge
Greets every guest by name on check-in and answers questions 24/7 — WiFi, timings, the menu.
Automatic review collection
Happy guests are routed to Google Reviews. Unhappy feedback goes to a private form first.
QR room service
Food ordering and service requests — towels, cleaning, maintenance — from any room.
Self check-in via WhatsApp
Guests register themselves through a QR/link — no manual staff entry.
Live staff dashboard
Manager, kitchen and reception views of every order and request, in real time.
Fully managed setup
We configure, train your staff, and go live in 3–5 days — you don't touch anything technical.
Common questions.
How does the WhatsApp AI work? +
It greets each guest by name over WhatsApp, answers common questions instantly, and routes happy guests to Google reviews while sending complaints to a private form for your team.
Do guests need to download an app? +
No. Everything works through WhatsApp and QR codes opened in a browser.
What's the difference from Swaagat Pro? +
Swaagat Pro adds Amazon Alexa voice AI in every room, on top of everything in Swaagat.